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Frequently Asked Questions

Knowledgebase Frequently Asked Questions

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How can I compile the program if I do not have the required libraries?

The compatibility of the libraries used at compile time is essential for the correct operation of the task. In this case, please contact the helpdesk. We can carry out the compilation of the code in t...
I created the task but did not receive any results. What should I do?

Each task is subject to queuing. The first stage is to wait for the result of a query to the Gaia mission database. Then the prepared jobs are sent to the BOINC system where they are queued for execut...
Results appear with empty input files for Gaia archive calculations. What does this mean?

Individual queries to the Gaia archive may generate missing results for given criteria. In this case, jobs are not directed to the BOINC system, but are redirected to the task results. This means that...